Pricing
Simple escrow fees
Creating an escrow is free. A single platform fee is taken when funds are released — paid by the seller by default. No monthly subscription for standard accounts.
| Item | When it applies | Notes |
|---|---|---|
| Create escrow | At deal creation | Free for standard web and API flows |
| Platform fee on successful release | When funds are released to the seller | 5% of the transaction amount excl. VAT, plus 19% VAT on the fee, by default. Fixed when the deal is created. Paid by the seller by default, or by the buyer if the deal says so. Exact amounts are shown before you confirm the deal. |
| Fiscal stamp | Escrows under 20 TND | 1 TND, paid by the party that bears the fees. Not applied to charges or payment links. |
| Failed or cancelled deal | Cancelled before release | The buyer gets back everything they paid, fees and stamp included; DHMAD keeps no fee |
| Charge refunded after release | Up to 90 days after payment | Debited from the merchant's balance; DHMAD keeps its fee. A refund during the 72-hour hold cancels the fee. |
| Withdrawal | When you withdraw your balance, in TND | Typical channel fee deducted from the amount sent: bank transfer 1.785 TND (sent in whole dinars, the remainder stays in your balance), D17 about 1%, Flouci by amount tier. No minimum beyond the channel fee. |
| API / volume pricing | Developer and high-volume partners | Custom arrangements available via the developer portal |
Fee details on a live escrow always take precedence over this overview. Third-party costs (payment providers, banks) may apply; they are not DHMAD fees. Full terms: Terms of Use, section 8.
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